Problem Solving Skills

Performance-Based Objectives

Upon successful completion of this course, students will be able to:

• Describe strategies for solving problems logically.
• Examine strategies for defining the true issue of a problem.
• Identify strategies for solving problems methodically.
• Examine business strategies for acquiring decision acceptance when problem-solving.

Course Content

Lesson 1: Starting to Solve Problems

• Topic 1A: The Problem-Solving Process
• Topic 1B: The Nature of Groups
• Topic 1C: Tools for Problem Solving
• Topic 1D: Problem-Solving Approaches

Lesson 2: Identifying the Problem

• Topic 2A: Determine the Problem
• Topic 2B: Investigate the Problem

Lesson 3: Determining the Solution

• Topic 3A: Analyze Problems Creatively
• Topic 3B: Consider Alternate Solutions
• Topic 3C: Choose the Best Solution
• Topic 3D: Solutions to Group Problems

Lesson 4: Accepting a Decision

• Topic 4A: Sell Your Solution
• Topic 4B: Implement Decisions